What is Canolfan Felin Fach?

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The Centre provides services on two levels:


Resources and accommodation for voluntary groups and organisations (and some statutory groups) that enable them to have a base in Pwllheli, for the benefit of their particular services users in Dwyfor.


Support and information for individuals who are experiencing or recovering from the effects of mental health problems, including drug or alcohol abuse, or who feel socially isolated within their community.


Our Standards

Canolfan Felin Fach Centre aims to ensure that every person or group that uses its services are treated fairly and consistently, and that the Centre is as welcoming as possible for all our service users.

Every effort is made to maintain a friendly, welcoming and relaxed atmosphere that is of the utmost importance if people are to feel safe and comfortable in using the services and activities available.

 

We believe that everyone has the right to:

  • Be treated with courtesy, respect and dignity at all times
  • Be listened to without judgement
  • Be supported in the choices they make
  • Be included in discussion about the Centre's development and services
  • Make suggestions or complaints.

We believe in promoting positive mental health by:

  • Providing activities that meet our service users' needs
  • Actively encouraging, supporting and enabling individuals to offer opinions, make suggestions and be involved with planning activities
  • Offering training and personal development activities to enable individuals to expand their skills and enhance their abilities
  • Providing relevant information that will enable the individual to make informed choices
  • Empowering people to make their own decisions and choices in terms of the activities and services they access
  • Encouraging community participation by offering opportunities in volunteering
  • Aiming to reduce stigma by advancing the education of the public through publicity and information drives
  • Working with a network of other voluntary and statutory agencies and groups in order to achieve the best possible standard of service for the benefit of individuals who need support

What is available here?

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Information

We aim to provide a comprehensive information base, with all sorts of topics relating to services available and general mental health matters.

Support

Someone to listen if you need to talk about your problems. If you wish, we can refer you to a specialist support team.

Friendship

An opportunity for people to get together and widen their social circle by meeting others who share similar life experiences. Socialising activities with others who share similar interests etc. We arrange a variety of activities - see our drop-in section.